1. Shipping content:
Completely free delivery for orders over $300.
Fast 24-hour delivery to customers in inner city areas. Hanoi and suburban areas of the city. Hanoi from 1–2 days.
For customers in the provinces, delivery time is 2-3 days (depending on the area).
International customers, delivery time is 10–15 days (depending on the region).
The website operates 24/7, every day of the week, you can place an order at any time.
You will receive confirmation of order information and delivery date after placing your order.
2. Shipping process:
You need to provide full information including: full name, phone number, delivery address, etc. Customers can schedule a time to receive the goods.
Delivery time depends on the address provided by the customer:
Inner city area: 2h–24h.
Suburban areas: 2–3 days.
International: 10–15 days.
Customers have the right to check the goods before receiving them. If the product is of the right quality, the customer will make payment to the delivery staff. On the contrary, if the product is not of the same quality as promised, the customer can refuse to receive the product and return it to the delivery staff.
While waiting to receive the goods, if you have any questions, please contact Hotline: 02462.888.286 for direct advice and to resolve customer comments.